Client Services Team Administrator
- Recruiter
- Ambipro Limited
- Location
- Manchester, Greater Manchester
- Salary
- Salary DOE and to be discussed at interview
- Posted
- 08 May 2019
- Closes
- 05 Jun 2019
- Ref
- CSTA/MCR
- Job Title
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
Award winning firm in Manchester are seeking a Client Services Team Administrator to join their team.
If you have excellent client care/ customer service and admin skills then this is an amazing opportunity.
Duties include:
- Delivering accurate contact information on the legal query
- Communicate with clients regarding their legal query and guide them to the appropriate department
- Obtain and process all essential client information accurately on the Proclaim system
- Ensure customer enquiries are picked up promptly by the relevant department
- Seeking feedback on a regular basis
- Maintain positive relationships with clients and build trust to ensure repeat business
- Dealing with telephone calls and emails
- Ensuring that clients have a positive and smooth journey from start to finish
This role is being offered on a full time, permanent basis working Monday- Friday on a shift basis between 8am – 7pm.
If you would like further details on this role then please get in touch or drop Runo at Ambipro an email.